Focus on your guests
not on phone calls
with wikoti
phone assistant
They trust us
A restaurant receives monthly 6 calls per seat, in average,
from customers willing to book a table or update a reservation.
1 call out of 5 remains unanswered, leading to missed customers and loss of business.
3 customers out of 4 are facing issues when trying to reach a restaurant by phone.
Each month a restaurant receives 6 to 10 calls per seat, from customers willing to book a table or update a reservation.
In average 1 call out of 4 is unanswered leading to a missed customer and a loss of business.
3 customers out of 4 are facing issues when trying to reach a restaurant by phone.
Managing phone calls is stressful and time consuming!
- How to handle phone calls during peak hours when your staff is busy or when you are understaffed?
- How to manage calls when your restaurant is closed ?
- How to take phone reservations faster avoiding errors?
However calling a restaurant could be very frustrating!
- Endless waiting time before the call is answered
- Unanswered calls not always called back or called back too late
- Staff in an hurry, not speaking customer language
Why it works?
wikoti phone assistant helps your restaurant to
Cut by 50% the number of phone calls your staff has to answer
Customers calling your restaurant will get the option to receive an SMS with the link to book online.
In average 58% of the customers calling to book a table opt for booking online.
Take phone reservations much faster and avoid errors
Know the details of who is calling before answering the phone (reservations history, next reservation…).
Contact details are automatically prefilled when taking or updating a reservation by phone.
Deliver outstanding customer experience. Filter your customers. Save up to 2 minutes per booking and remove errors.
Turn unanswered calls into actual bookings and happy customers
On unanswered call your customer will automatically receive an SMS with the link to book a table online.
In average 27% of the missed calls are immediatly converted into actual bookings
Save time and money get more customers keep customers happy
Much cheaper than a coffee per day
No committment | 29,90€ monthly
Features
Smart assistant
Customizable welcome message in Romanain and English
Automatically send an SMS when the customer calls for booking a table.
Automatically send an SMS with the reservation link on missed calls
Display the details of who is calling before answering the call
Contact details automatically filled on phone reservations
Compatible wth fix and mobile line
Keep your current phone number
Customer support in Romanian
Add new languages to the welcome message
(*) 0,07€ pe SMS, 2000 de minute de apeluri outbound incluse
✔ free installation ✔ cancel anytime