You may be concerned about QR code stands clashing with the elegant design of your restaurant?
Or worried about the cost and time involved in purchasing and maintaining these physical devices?
You are seeking to uphold the highest standards of hospitality.
Moreover, you are aware of the security risks associated with traditional QR codes. Indeed a guest could capture a photo of a table's QR code. Then he could later, from any location, exploit it to place false service requests or engage in fraudulent activities. Such vulnerabilities not only disrupt your restaurant's operations but also tarnish the guest experience.

At happySHIFT, we understand these challenges.
That's why our solution is flexibly designed to be compatible with traditional QR codes for those who prefer using them. More importantly, happySHIFT offers a cutting-edge alternative that operates without the need for any additional hardware or physical stands at the table.
This approach not only ensures cost savings and maintains your establishment's aesthetic appeal but also fortifies your restaurant against potential QR code misuse.

happySHIFT, the call waiter and service app, is crafted to enhance the dining experience while streamlining restaurant operations. Here are its key features:
1.Guest Features:
-Menu Browsing: Guests can browse the menu directly on their smartphones.
-Call Waiter: With a simple tap, guests can call the waiter and leave a note.
-Request Bill: Guests can request their bill effortlessly.
-Leave a Review: Guests can leave feedback about their dining experience.
-Book Next Visit: Guests can book their next visit seamlessly.
2.Waiter Features:
-Real-time Notifications: Waiters receive instant notifications for guest requests on their smartphone or smartwatch.
-Task Management: A digital to-do list of requests from guests and kitchen alerts.
3.Kitchen/Bar Features:
Order Ready Alerts: Kitchen/Bar staff can notify waiters when an order is ready to be served.
4.Manager Features:
Service Monitoring: Managers have a global view of guest requests, kitchen alerts, and waiter workload for better operational management.
5. Customization:
Brand-Aligned Interface: The guest app is fully customized to match your restaurant's brand identity.
6.Hardware:
QR Stands/Table Tents: Provided for each table to facilitate easy access to the guest app.

happySHIFT blends technology with the human touch, making restaurant operations smoother, and the dining experience more enjoyable.

happySHIFT is designed to be versatile and accessible for both staff and guests. It is compatible with any smartphone or tablet running on iOS or Android. Additionally, for staff, notifications from happySHIFT can be received on a connected smartwatch, making it even more convenient for waiters to stay updated with guest requests and kitchen alerts in real-time, wherever they are in the restaurant. This cross-device compatibility ensures a smooth and user-friendly experience for everyone, aiding in efficient restaurant operations and an enhanced dining experience.

Getting started with happySHIFT is a breeze. Simply provide us with your room plan (list of tables and table IDs), along with the list of users (mobile phone and role).
We'll handle the setup and tailor the app to align with your brand, ensuring a smooth introduction of happySHIFT to your establishment.
Additionally, we will provide the QR stands or table tents for your tables

Using happySHIFT is straightforward for guests. Upon seating, they simply scan the QR code on the table tent or QR stand with their smartphone. This opens up the guest app where they can browse the menu, call the waiter, request the bill, leave a review, and book their next visit with just a few taps. No app download is required, making the experience hassle-free and enjoyable.

It's simple and user-friendly: the guest scans the QR code at the table, taps the 'Call Waiter' button, and can even leave a note for a re-order or special request.
The process is designed to be effortless and efficient for a seamless dining experience.

After scanning the QR code at the table, guests can easily book their next visit by tapping the 'Book a Table' button within the happySHIFT app.
If you are not yet using a reservations solution, we invite you to explore https://restaurant-reservations.wikoti.com. This platform not only enables 24/7 bookings from your website, Facebook and Instagram pages, TripAdvisor, and your online menu, but also simplifies managing phone reservations while building a valuable database of your customers, aiding in personalized service and marketing efforts for your restaurant.

Using happySHIFT is a breeze for restaurant staff. Here's how it works:

1.Waiters:
-Log in to happySHIFT using a code sent via SMS (once)
-Enter their name (one-time), select the tables they are in charge of, and enable notifications. They will disable notifications at the end of the shift.
-Receive notifications on their smartphone or smartwatch, identifying the table and the reason for the call at a glance.
-Once the task is completed, they simply tap on the notification .

2.Kitchen/Bar Staff:
-Log in to happySHIFT using a code sent via SMS (once)
-Tap on the table number for which the order is ready to serve, notifying the assigned waiter.

3.Managers:
-Log in to happySHIFT using a code sent via SMS (once)
-View all guests and kitchen/bar requests, with the ability to filter per waiter or per table, sort oldest pending requests first.
-A counter identifies the requests not yet attended to, helping prioritize service delivery.

The user-friendly interface and simple processes of happySHIFT make it easy for the staff to adapt and enhance the service efficiency, creating a smooth operational flow.

Implementing happySHIFT is designed to be a hassle-free process. During the onboarding stage, we provide support via phone and email to address any inquiries and ensure a smooth setup. Moreover, each registered user will receive helpful tips and tutorials on how to perform various actions within the platform. These resources are designed to provide a quick understanding and ease the transition, making it simple for your staff to get accustomed to happySHIFT and start reaping its benefits right from the get-go.

happySHIFT creates a seamless communication flow among your staff, leading to operational ease and staff relief.

Waiters receive real-time notifications on their smartphones or smartwatches for guest requests, while the kitchen can promptly alert waiters when orders are ready, thus improving service efficiency.
The streamlined operations often translate to higher tips for waiters.

Managers are empowered with a global view of guest requests, kitchen orders, and waiter workload, enabling better operational management.

By reducing the hassle of manual coordination and allowing for a smoother service flow, happySHIFT alleviates staff stress, letting them focus more on providing excellent service and enhancing the overall work environment.

happySHIFT is affordably priced at just xx€ a month for 20 tables and 5 users, which includes table stands, setup, customization, and training.
A nominal fee applies for additional tables and users.

Reach out to us for a tailored quote.
With happySHIFT, the return on investment is significant, leading to increased revenue and repeat customers, which more than covers the cost.

While online ordering is technically simple to implement, we deliberately chose to exclude it from happySHIFT to prioritize the crucial moments of welcoming guests and taking the first order.
These interactions set the tone for the dining experience and present prime opportunities for upselling. By having waiters personally attend to guests during these critical moments, we aim to foster a warm atmosphere and allow for personalized service, which not only enhances the guest experience but also potentially increases the restaurant's revenue.
Meanwhile, happySHIFT leverages technology to facilitate easy re-ordering, expedite service, and boost customer satisfaction, striking a balance between human interaction and digital convenience.
Research indicates that in-person orders typically generate up to 20% more sales compared to online orders, highlighting the importance of direct guest interaction in enhancing revenue.